{"id":123,"date":"2016-04-14T18:40:52","date_gmt":"2016-04-14T18:40:52","guid":{"rendered":"https:\/\/www.vdh.virginia.gov\/drinking-water\/?page_id=123"},"modified":"2026-02-06T12:56:14","modified_gmt":"2026-02-06T17:56:14","slug":"information-for-waterworks-operators","status":"publish","type":"page","link":"https:\/\/www.vdh.virginia.gov\/drinking-water\/information-for-waterworks-operators\/","title":{"rendered":"Information for Waterworks Operators"},"content":{"rendered":"<div id=\"pl-123\"  class=\"panel-layout\" ><div id=\"pg-123-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-123-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-123-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p><strong>Information for Waterworks Operators<\/strong><br \/>\nWaterworks Operators play a crucial role in ensuring Virginia's drinking water meets quality standards. They manage daily tasks at public waterworks including monitoring water sources, maintaining distribution systems, collecting samples, making repairs and upgrades, and making sure treatment is working correctly.<\/p>\n<p><strong>Classification &amp; Attendance Requirements<\/strong><br \/>\nVirginia\u2019s <i><u><a id=\"OWAe0bd25f1-43f7-d88d-5e68-e2ef195237f3\" class=\"x_OWAAutoLink\" title=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2021\/10\/WW-Regs-effective-June-2021-1.pdf\" href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2021\/10\/WW-Regs-effective-June-2021-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"1\">Waterworks Regulations<\/a><\/u><\/i> classify waterworks and operators based on how complicated they are. More complex systems need higher levels of skills and licenses. For details on classifications, operator requirements, and attendance, refer to this document from the most current <i><u><a id=\"OWA4822cf84-9564-6735-a6d3-9461b7ac61f9\" class=\"x_OWAAutoLink\" title=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2021\/10\/WW-Regs-effective-June-2021-1.pdf\" href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2021\/10\/WW-Regs-effective-June-2021-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"2\">Waterworks Regulations<\/a><\/u><\/i>:<\/p>\n<p><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/04\/12VAC5-590-461-Classification-of-Waterworks-et-seq-03_31_2025-for-WEBSITE.pdf\" target=\"_blank\" rel=\"noopener\">12VAC 5-590-461: Classification of Waterworks, Operator Requirements and Operator Attendance<\/a><\/p>\n<p style=\"padding-bottom: 0px; margin-bottom: 0px;\"><strong>Resource and Training Links:<\/strong><\/p>\n<ol style=\"margin-top: 0px; padding-top: 0px;\">\n<li><strong><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/drinking-water-safety\/licensure-information\/\">Licensure Information<\/a><br \/>\n<\/strong><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/cross-connection-control\/\">Cross Connection Control Program(CCCP) Guidance and Information<\/a><\/li>\n<li><strong><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2021\/07\/ODW-Transient-Noncommunity-Welcome-Packet-and-Waterworks-File-1.pdf\">Waterworks Welcoming Packet PDF<\/a> &amp; <a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2021\/07\/ODW-Transient-Noncommunity-Welcome-Packet-and-Waterworks-File.docx\">Word Document<\/a><br \/>\n<\/strong><\/li>\n<li><strong>Training Opportunities<\/strong>\n<ul style=\"list-style-type: disc;\">\n<li><a href=\"https:\/\/water.mecc.edu\/index.html\">Mountain Empire online water courses<\/a><\/li>\n<li><a href=\"https:\/\/cpe.vt.edu\/waww.html\">VDH-Sponsored Training through Virginia Tech<\/a><\/li>\n<li><a href=\"http:\/\/wateroperator.org\">WaterOperator.org<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Training and Technical Assistance Providers<\/strong>\n<ul style=\"list-style-type: disc;\">\n<li><a href=\"https:\/\/www.epa.gov\/ground-water-and-drinking-water\">EPA Groundwater &amp; Drinking Water<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/office-of-drinking-water\/capacity-development\/\">ODW Capacity Development Team<\/a><\/li>\n<li><a href=\"http:\/\/www.vrwa.org\">Virginia Rural Water Association<\/a><\/li>\n<li><a href=\"https:\/\/www.sercap.org\/about\/who-we-serve\/job-seekers-training\">Southeast Rural Community Assistance Program- Training Info<\/a><\/li>\n<li><a href=\"https:\/\/efcnetwork.org\/\">Environmental Finance Center Network<\/a><\/li>\n<li><a href=\"https:\/\/www.vaawwa.org\/\">Virginia Section, American Waterworks Association<\/a><\/li>\n<li><a href=\"https:\/\/vahealthcatalyst.org\/\">Virginia Health Catalyst<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Sampling and Labs<\/strong>\n<ul style=\"list-style-type: disc;\">\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/Sampling-FAQs.pdf\">Sample Collection FAQs<\/a><\/li>\n<li><a href=\"https:\/\/dgs.virginia.gov\/division-of-consolidated-laboratory-services\/certification-accreditation\/find-a-lab\/\">List of Labs<\/a><\/li>\n<li><a href=\"https:\/\/dgs.virginia.gov\/division-of-consolidated-laboratory-services\/lab-services\/courier-list\/\">Courier Sites<\/a><\/li>\n<li><a href=\"https:\/\/dgs.virginia.gov\/division-of-consolidated-laboratory-services\">Division of Consolidated Laboratory Services (DCLS)<\/a><\/li>\n<li><a href=\"https:\/\/www.epa.gov\/sites\/default\/files\/2020-05\/documents\/smf_2020_final_508.pdf\">EPA Guidance: Sampling Frequencies<\/a> (Standard Monitoring Framework)<\/li>\n<li><a href=\"https:\/\/www.epa.gov\/waterlabnetwork\/sampling-guidance-unknown-contaminants-drinking-water?utm_medium=email&amp;utm_source=govdelivery\">EPA Guidance: Sampling for Unknown Contaminants in Drinking Water<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/environmental-health\/public-health-toxicology\/fluoride\/\">Fluoride Webpage\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/05\/2-Facts-about-CWF-for-Waterworks-Operators.pdf\" target=\"_blank\" rel=\"noopener\">Fluoride fact sheet<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Guidance on Main Breaks<\/strong>\n<ul style=\"list-style-type: disc;\">\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/01\/FINAL-Main-Break-information-checklist-fillable-SJK.docx\">Main Break Reporting Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/04\/3.0-Main-Break-Types-Responses-chlorination.pdf\">Main Break Types and Responses \u2013 chlorinated system<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/04\/3.0-Main-Break-Types-Responses-NON-chlorination.pdf\">Main Break Types and Responses \u2013 non-chlorinated system<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/emergency-preparedness-and-security\/\">Emergency Planning Tools<\/a><br \/>\n<\/strong><\/li>\n<li><strong><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/water-infrastructure-security\/\">Waterworks Security<\/a><br \/>\n<\/strong><\/li>\n<li><strong>Virginia Operator Certification Annual Report to the EPA<\/strong>\n<ul type=\"disc\">\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2022\/12\/Virginia-OpCert-Annual-Report_2022_final_bem.pdf\">2022 Virginia Operator Certification Report to the EPA<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2024\/08\/Virginia-OpCert-Annual-Report_2023_FINAL.pdf\">2023 Virginia Operator Certification Report to the EPA<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2024\/08\/Virginia-OpCert-Annual-Report_2024_Final_Combined_SENT-TO-EPA.pdf\">2024 Virginia Operator Certification Report to the EPA<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025_FINAL_Virginia_OpCert-Report_Transmittal-Letter-combined-1.pdf\">2025 Virginia Operator Certification Report to the EPA<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>Visit our new interactive <a href=\"http:\/\/www.arcgis.com\/apps\/View\/index.html?appid=071847c604e44d60b0c09c23aec1795c\">Web Map Application here<\/a> for contact information for Engineers and Inspectors.\u00a0 Simply click on your associated county or field office to find the necessary contact information you require.<\/p>\n<p>If you discover\u00a0a link\u00a0no longer works or has changed, please notify the ODW Website Workgroup at: <a href=\"mailto:odwwebgroup@vdh.virginia.gov\">odwwebgroup@vdh.virginia.gov<\/a>.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Information for Waterworks Operators Waterworks Operators play a crucial role in ensuring Virginia&#8217;s drinking water meets quality standards. They manage daily tasks at public waterworks including monitoring water sources, maintaining distribution systems, collecting samples, making repairs and upgrades, and making sure treatment is working correctly. Classification &amp; Attendance Requirements Virginia\u2019s Waterworks Regulations classify waterworks and [&hellip;]<\/p>\n","protected":false},"author":52,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"tags":[],"class_list":["post-123","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Information for Waterworks Operators - Drinking Water<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/information-for-waterworks-operators\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information for Waterworks Operators - Drinking Water\" \/>\n<meta property=\"og:description\" content=\"Information for Waterworks Operators Waterworks Operators play a crucial role in ensuring Virginia&#039;s drinking water meets quality standards. They manage daily tasks at public waterworks including monitoring water sources, maintaining distribution systems, collecting samples, making repairs and upgrades, and making sure treatment is working correctly. 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