{"id":10258,"date":"2022-01-24T23:03:41","date_gmt":"2022-01-24T23:03:41","guid":{"rendered":"https:\/\/www.vdh.virginia.gov\/disease-prevention\/?page_id=10258"},"modified":"2025-09-17T19:39:29","modified_gmt":"2025-09-17T19:39:29","slug":"ddp-provide-system","status":"publish","type":"page","link":"https:\/\/www.vdh.virginia.gov\/disease-prevention\/ddp-provide-system\/","title":{"rendered":"DDP Provide System"},"content":{"rendered":"<div id=\"pl-10258\"  class=\"panel-layout\" ><div id=\"pg-10258-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-10258-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-10258-0-0-0\" class=\"so-panel widget widget_pt_tabs pt-widget-tabs panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"panel-widget-style panel-widget-style-for-10258-0-0-0\" >\t\t\t<div class=\"pt-tabs\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<ul class=\"pt-tabs__navigation  nav  nav-tabs\" role=\"tablist\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t\t\t\t\t<a class=\"nav-link  active\" data-toggle=\"tab\" href=\"#tab-data-system-for-ddp-hiv-care-and-prevention-data\" role=\"tab\">Data System for DDP HIV Care and Prevention Data<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t\t\t\t\t<a class=\"nav-link\" data-toggle=\"tab\" href=\"#tab-frequently-asked-questions-faqs\" role=\"tab\">Frequently Asked Questions (FAQs)<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t<div class=\"pt-tabs__content  tab-content\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tab-pane  fade  in  active\" id=\"tab-data-system-for-ddp-hiv-care-and-prevention-data\" role=\"tabpanel\">\n\t\t\t\t\t\t\t<div id=\"pl-w68cb0e71295d5\"  class=\"panel-layout\" ><div id=\"pg-w68cb0e71295d5-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68cb0e71295d5-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68cb0e71295d5-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"panel-widget-style panel-widget-style-for-w68cb0e71295d5-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\"><strong>Data System for DDP HIV Care and Prevention Data<\/strong><\/h2>\n<p>In September of 2021, VDH launched a data system for HIV Care and Prevention data collection and reporting called Virginia Provide<sup>\u00ae<\/sup> Enterprise (VA Provide<sup>\u00ae<\/sup>). The new system replaced most data entry into the REDCap data system and will have enhanced features including secure messaging, cross-site referral capabilities, and important federal reporting functions. VA Provide<sup>\u00ae<\/sup> is software that must be installed on each individual user\u2019s computer. Please see the \u201cProvide<sup>\u00ae<\/sup> Enterprise Software Installation Instructions\u201d under the \u201cUser Manuals\u201d section of this page for instructions on how to gain access to VA Provide<sup>\u00ae<\/sup>.<\/p>\n<h3><strong><a id=\"#Trainings\"><\/a>Training<\/strong><\/h3>\n<p>Training resources for the VA Provide\u00ae Data System can be found below. Additional trainings will be updated at this location.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>VA Provide<sup>\u00ae<\/sup> Live Training Schedule<\/li>\n<li>Vendor recorded trainings for each module within VA Provide<sup>\u00ae<\/sup> can be found here:\n<ul>\n<li><a href=\"https:\/\/provideenterprise.com\/va\/vatraining\/\"><span style=\"text-decoration: underline;\">VA Provide<sup>\u00ae<\/sup> Trainings<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/forms.office.com\/g\/9Dwj0Z3JmF\">Request a Provide<sup>\u00ae<\/sup> Training\/TA Session<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w68cb0e71295d5-0-0-1\" class=\"so-panel widget widget_sow-accordion\" data-index=\"1\" ><div class=\"panel-widget-style panel-widget-style-for-w68cb0e71295d5-0-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-accordion so-widget-sow-accordion-default-232def4a67de-10258\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">User Manuals<\/h3><div>\n\t<div class=\"sow-accordion\">\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"user-manuals\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-user-manuals\" aria-controls=\"accordion-content-user-manuals\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tUser Manuals\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-user-manuals\"\n\t\t\t\tid=\"accordion-content-user-manuals\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<ul>\n \t<li>Provide<sup>\u00ae<\/sup> Enterprise Software Installation\n<ul>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/Provide-Enterprise-Software-Installation-Instructions_VDH-Users_07252023.pdf\">VDH Users<\/a><\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/Provide-Enterprise-Software-Installation-Instructions_Non-VDH-Users.pdf\">Non-VDH Users<\/a><\/li>\n<\/ul>\n<\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/Navigating-Provide-Enterprise.pdf\" target=\"_blank\" rel=\"noopener\">Basic Navigation<\/a><\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/VDH-Care-Services-User-Guide.pdf\" target=\"_blank\" rel=\"noopener\">Virginia Care Services User Guide<\/a><\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/VDH-User-Management.pdf\" target=\"_blank\" rel=\"noopener\">User Management<\/a><\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/VDH-Data-to-Care-User-Guide.pdf\" target=\"_blank\" rel=\"noopener\">Data to Care User Guide<\/a><\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2023\/06\/Full-Final-DDP-Security-and-Confidentiality-Policies-and-Procedures.pdf\" target=\"_blank\" rel=\"noopener\">DDP Security and Confidentiality - Policies and Procedures<\/a><\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/Running-your-RSR-in-Provide-Enterprise.pdf\" target=\"_blank\" rel=\"noopener\">Running RSR in Provide Enterprise<\/a><\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/Client-Registration_Completing-the-Client-Profile.pdf\" target=\"_blank\" rel=\"noopener\">Client Registration and Client Profile<\/a><\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/VDH-Eligibility-Assessment-User-Guide.pdf\" target=\"_blank\" rel=\"noopener\">Client Eligibility Assessment<\/a><\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/VDH-Status-Neutral-User-Guide.pdf\" target=\"_blank\" rel=\"noopener\">Status Neutral<\/a><\/li>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/VDH-PrEP-User-Guide.pdf\" target=\"_blank\" rel=\"noopener\">PrEP User Guide<\/a><\/li>\n \t<li>Please note that VA Provide<sup>\u00ae<\/sup> manuals can also be found within the system by clicking on:\n<ul>\n \t<li>View &gt; Reference &gt; Documentation<\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w68cb0e71295d5-0-0-2\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"2\" ><div class=\"panel-widget-style panel-widget-style-for-w68cb0e71295d5-0-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">Contact\/Help<\/h3>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>For assistance, please begin by reaching out to the VDH Provide<sup>\u00ae<\/sup> team for support\/questions at <a href=\"mailto:VAProvide@vdh.virginia.gov\">VAProvide@vdh.virginia.gov<\/a><\/li>\n<li>Groupware Technologies: (414) 454-0161 or <span style=\"text-decoration: underline;\"><strong><a href=\"mailto:provide.help@grouptech.com\">provide.help@grouptech.com<\/a><\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tab-pane  fade\" id=\"tab-frequently-asked-questions-faqs\" role=\"tabpanel\">\n\t\t\t\t\t\t\t<div id=\"pl-w68cb0e71295d9\"  class=\"panel-layout\" ><div id=\"pg-w68cb0e71295d9-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68cb0e71295d9-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68cb0e71295d9-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"panel-widget-style panel-widget-style-for-w68cb0e71295d9-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">Provide<sup>\u00ae<\/sup> - Frequently Asked Questions<\/h2>\n<p><strong>Provide<sup>\u00ae<\/sup> and Unified Eligibility<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2023\/10\/Enrollment-Assistance-Quarterly-Call-October-2023.pdf\" target=\"_blank\" rel=\"noopener\">Enrollment Assistance - October 2023 VA MAP Quarterly Call<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2023\/10\/UE-Quarterly-Call-October-2023.pdf\" target=\"_blank\" rel=\"noopener\">Unified Eligibility - October 2023 VA MAP Quarterly Call<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Below are several commonly encountered questions when first utilizing the Provide<sup>\u00ae<\/sup> system.<\/p>\n<p>For any further concerns, please make use of the following resources.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Groupware Technologies: (414) 454-0161 or\u00a0<strong><a href=\"mailto:provide.help@grouptech.com\">provide.help@grouptech.com<\/a><\/strong><\/li>\n<li>VDH Provide<sup>\u00ae<\/sup> Support\/Questions:\u00a0<strong><a href=\"mailto:vaprovide@vdh.virginia.gov\">vaprovide@vdh.virginia.gov<\/a><\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w68cb0e71295d9-0-0-1\" class=\"so-panel widget widget_sow-accordion panel-last-child\" data-index=\"1\" ><div id=\"vatesting\" class=\"panel-widget-style panel-widget-style-for-w68cb0e71295d9-0-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-accordion so-widget-sow-accordion-default-513f6e7f5dbf-10258\"\n\t\t\t\n\t\t><div>\n\t<div class=\"sow-accordion\">\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"accessing-and-logging-into-provide-system\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-accessing-and-logging-into-provide%c2%ae-system\" aria-controls=\"accordion-content-accessing-and-logging-into-provide%c2%ae-system\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tAccessing and Logging into Provide\u00ae System\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-accessing-and-logging-into-provide%c2%ae-system\"\n\t\t\t\tid=\"accordion-content-accessing-and-logging-into-provide%c2%ae-system\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<ol>\n \t<li aria-level=\"1\">\n<h4><strong>How do I connect to Provide<sup>\u00ae<\/sup> and obtain a user ID?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\"><span class=\"TextRun SCXW65892897 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"TextRun SCXW65892897 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW65892897 BCX8\">Instructions for downloading<\/span> <span class=\"NormalTextRun SCXW65892897 BCX8\">and installing <\/span><span class=\"NormalTextRun SCXW65892897 BCX8\">Provide<sup>\u00ae<\/sup><\/span><\/span><\/span><span class=\"TextRun SCXW65892897 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW65892897 BCX8\"> Enterprise<\/span><span class=\"NormalTextRun SCXW65892897 BCX8\"> Software<\/span><span class=\"NormalTextRun SCXW65892897 BCX8\"> are found <\/span><\/span><a class=\"Hyperlink SCXW65892897 BCX8\" href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/Provide-Enterprise-Software-Installation-Instructions_Non-VDH-Users.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW65892897 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun CommentStart SCXW65892897 BCX8\" data-ccp-charstyle=\"Hyperlink\">here<\/span><\/span><\/a><span class=\"TextRun SCXW65892897 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW65892897 BCX8\">, for non-VDH users, and <\/span><\/span><a class=\"Hyperlink SCXW65892897 BCX8\" href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/Provide-Enterprise-Software-Installation-Instructions_VDH-Users_07252023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW65892897 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW65892897 BCX8\" data-ccp-charstyle=\"Hyperlink\">here<\/span><\/span><\/a><span class=\"TextRun SCXW65892897 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW65892897 BCX8\"> for VDH users<\/span><span class=\"NormalTextRun SCXW65892897 BCX8\">.<\/span><\/span><\/li>\n \t<li aria-level=\"2\">The user's supervisor should complete the VA Provide<sup>\u00ae<\/sup> User Request Form to request a Provide<sup>\u00ae<\/sup> user account.<\/li>\n \t<li aria-level=\"2\">Instructions with the user ID and password will be emailed to the user once their account is approved by VDH administrators.<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>What happens if someone does not log in to the system for an extended period of time?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">The system will lock a user\u2019s account if they have not logged in within 30 days. The user's supervisor must submit a VA Provide<sup>\u00ae<\/sup> User Request Form to reactivate the account.<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>Will an incorrect entry of my username &amp; password lock me out of the system?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">Yes, three (3) incorrect login attempts will lock your account in the system.<\/li>\n \t<li aria-level=\"2\"><span class=\"TextRun SCXW44585064 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW44585064 BCX8\">To restore access\/reset password, <\/span><\/span><span class=\"TextRun SCXW44585064 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW44585064 BCX8\">fill out the <\/span><\/span><a class=\"Hyperlink SCXW44585064 BCX8\" href=\"https:\/\/redcap.vdh.virginia.gov\/redcap\/surveys\/?s=WXXCAEFA9JWJTFP8\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW44585064 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW44585064 BCX8\" data-ccp-charstyle=\"Hyperlink\">VA Provide<sup>\u00ae<\/sup>\u00a0User Request Form<\/span><\/span><\/a><span class=\"TextRun SCXW44585064 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW44585064 BCX8\"> selecting \"Password Reset\/Reactivate Account\" as the request <\/span><span class=\"NormalTextRun SCXW44585064 BCX8\">type.<\/span><\/span><span class=\"EOP SCXW44585064 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>How do I reset my password?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">If you have set up your security questions in Provide<sup>\u00ae<\/sup>, then you can reset your password in the system on your own.<\/li>\n \t<li aria-level=\"2\">If you have not set up security questions, then<span class=\"TextRun SCXW17479474 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW17479474 BCX8\"> you will need <\/span><span class=\"NormalTextRun SCXW17479474 BCX8\">to<\/span> <\/span><span class=\"TextRun SCXW17479474 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW17479474 BCX8\">fill<\/span><span class=\"NormalTextRun SCXW17479474 BCX8\"> out the <\/span><\/span><a class=\"Hyperlink SCXW17479474 BCX8\" href=\"https:\/\/redcap.vdh.virginia.gov\/redcap\/surveys\/?s=WXXCAEFA9JWJTFP8\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW17479474 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW17479474 BCX8\" data-ccp-charstyle=\"Hyperlink\">VA Provide<sup>\u00ae<\/sup>\u00a0User Request Form<\/span><\/span><\/a><span class=\"TextRun SCXW17479474 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW17479474 BCX8\"> selecting \"Password Reset\/Reactivate Account\" as the request type<\/span><span class=\"NormalTextRun SCXW17479474 BCX8\">.<\/span><\/span><span class=\"TextRun SCXW17479474 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW17479474 BCX8\">\u00a0<\/span> <\/span><\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>Do non-contracted agencies (subrecipients) get access to Provide<span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><\/span>?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\"><span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW130657029 BCX8\">Currently, only agencies (subrecipients) contracted by HIV care and prevention programs through VDH that provide direct services to clients will need access to the Provide<\/span><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><span class=\"NormalTextRun SCXW130657029 BCX8\"> System. Access to Provide<\/span><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><span class=\"NormalTextRun SCXW130657029 BCX8\"> allows agencies to record, manage, and report required client-level data to VDH.<\/span><\/span><span class=\"EOP SCXW130657029 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"completing-assessments\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-completing-assessments\" aria-controls=\"accordion-content-completing-assessments\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tCompleting Assessments\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-completing-assessments\"\n\t\t\t\tid=\"accordion-content-completing-assessments\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<ol>\n \t<li aria-level=\"1\">\n<h4><strong>Is the eligibility assessment for Ryan White HIV\/AIDS Part B (RWHAP B) or only for ADAP\/Medication services?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">The client eligibility assessment is for all RWHAP B services, including medication access services through VA MAP.<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>How can I see if medication access has been approved once an assessment has been completed?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">Step 1: Locate the client in Provide<span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><\/span> and open their record.<\/li>\n \t<li aria-level=\"2\">Step 2: Click on the ADAP tab and go to the\u00a0<i><strong>Medication Assistance Enrollment Records<\/strong>.<\/i>\u00a0The most recent record will show the Date Effective and Status (i.e., Enrolled, Terminated).\u00a0 Date End (if present) is the date the client was removed from medication assistance.<\/li>\n \t<li aria-level=\"2\">The Benefit Level indicates what program the client is in:\n<ul>\n \t<li aria-level=\"3\">10000 - VA Uninsured (Direct MAP)<\/li>\n \t<li aria-level=\"3\">10902 - VA MPD01 (Medicare\/MPAP)<\/li>\n \t<li aria-level=\"3\">10072 - VA ACAIC (ACA\/HIMAP)<\/li>\n \t<li aria-level=\"3\">10002 - VA PI (employer coverage\/ICAP)<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"2\">If VDH pays for the client\u2019s premium, there is a second section called\u00a0<i>Premium Assistance Enrollment Records<\/i>\u00a0and the status should indicate enrolled. You can double click the line that says \u201cEnrolled\u201d (highlighted in blue) for more details (when enrolled, name of plan, premium amount, tax credit amount, etc.)<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>How can I see or verify the client\u2019s eligibility end date?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">Step 1: Locate the client in Provide<span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><\/span> and open their record.<\/li>\n \t<li aria-level=\"2\">Step 2: Click on the Eligibility tab and the second box will show the Eligibility Expiration end date.<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>How do I complete an update for a client any time during their 24-month eligibility period?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">Step 1: Pull up the client in Provide<span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><\/span>. Go to the tab where you need to update info (Address, Finances (Income), Health Benefits (Insurance). Once on the needed tab, click \u201cedit\u201d and it will pull up an update box on the tab.<\/li>\n \t<li aria-level=\"2\">Step 2: Click the \u201cupdate\u201d box and enter the updated information. Be sure to include a scanned document showing updated information.<\/li>\n \t<li aria-level=\"2\">Step 3: Click \u201csubmit\u201d at the top of the screen.\u00a0To see or verify the updated information, click the refresh button. Some changes take up to 24 hours to be reflected in the system.<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>What frequency should I use when entering the income (e.g., annually, monthly, weekly, etc.)?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\"><span class=\"TextRun SCXW142825321 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentStart SCXW142825321 BCX8\">The income should be <\/span><span class=\"NormalTextRun SCXW142825321 BCX8\">reflective of the client\u2019s pay frequency (annually, monthly, bi-weekly, etc.)<\/span><span class=\"NormalTextRun SCXW142825321 BCX8\">.<\/span> <span class=\"NormalTextRun SCXW142825321 BCX8\">T<\/span><span class=\"NormalTextRun SCXW142825321 BCX8\">he Provide<\/span><sup><span class=\"NormalTextRun SCXW142825321 BCX8\">\u00ae<\/span><\/sup><span class=\"NormalTextRun SCXW142825321 BCX8\"> system has a built in Wage Calculator<\/span><span class=\"NormalTextRun SCXW142825321 BCX8\"> that must be used when <\/span><span class=\"NormalTextRun SCXW142825321 BCX8\">submitting<\/span><span class=\"NormalTextRun SCXW142825321 BCX8\"> employment income information<\/span><span class=\"NormalTextRun SCXW142825321 BCX8\">.<\/span><\/span><span class=\"EOP SCXW142825321 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n \t<li aria-level=\"2\"><span class=\"TextRun SCXW74876094 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW74876094 BCX8\">C<\/span><span class=\"NormalTextRun SCXW74876094 BCX8\">lick<\/span><span class=\"NormalTextRun SCXW74876094 BCX8\">ing<\/span><span class=\"NormalTextRun SCXW74876094 BCX8\"> on the \u201cWage Income Calculator\u201d button <\/span><span class=\"NormalTextRun SCXW74876094 BCX8\">will open the dialog screen below<\/span><span class=\"NormalTextRun SCXW74876094 BCX8\">:\n<\/span><\/span><span class=\"EOP SCXW74876094 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12777\" src=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/wageincomecalculator-300x117.png\" alt=\"\" width=\"300\" height=\"117\" srcset=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/wageincomecalculator-300x117.png 300w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2025\/04\/wageincomecalculator.png 620w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/li>\n \t<li aria-level=\"2\">Fill in the appropriate fields:\n<ul>\n \t<li aria-level=\"2\">Number of Current Jobs \u2013 Enter the number of current jobs for the household. For each job, a series of additional fields will appear that vary based on how you will estimate the current monthly pay from each (a series of pay stubs, or other income documentation based on the listing of acceptable documentation).<\/li>\n \t<li aria-level=\"2\">Other Monthly Wage Income \u2013 Enter any other monthly wages.<\/li>\n \t<li aria-level=\"2\">Self Employed \u2013 Enter estimated monthly self-employed income. The total household monthly wage income will be calculated.<\/li>\n<\/ul>\n<\/li>\n \t<li><span class=\"TextRun SCXW38246846 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38246846 BCX8\">When completed, click on \u201cOk\u201d to return to the income page. The computed total monthly household Wage Income will then be auto populated on the Income tab.<\/span><\/span><span class=\"EOP CommentStart SCXW38246846 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>Should we enter in zeros (000-00-0000) for anyone that does not have a social security number (SSN)?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">No, only enter the SSN if the client has one. If they do not have an SSN, leave this field blank.<\/li>\n \t<li aria-level=\"2\">If multiple clients have all zeros listed as their SSN, the system thinks it is a duplicate client.<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>I submitted an assessment for a client, but the system said it was being processed as an update and the Eligibility End Date would not be changed. Why is that?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">If an Eligibility Assessment is created on a currently Ryan White Part B eligible client more than 30 days prior to the client\u2019s scheduled eligibility end date, the Eligibility Assessment will be flagged as an \u201cInterim\u201d Assessment. This means that when processed, the Eligibility Assessment <span class=\"TextRun SCXW134244823 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW134244823 BCX8\">will<\/span><\/span><span class=\"TextRun SCXW134244823 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW134244823 BCX8\"> change the client's eligibility information (address, income, insurance) but will NOT change the client's Eligibility Expiration Date<\/span><span class=\"NormalTextRun SCXW134244823 BCX8\">.<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>There have been changes to a client\u2019s income, address, or insurance status. I have submitted those as updates. Should I also complete a new assessment for those changes?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">If the client has any updates to eligibility criteria and are due for an assessment, <span class=\"NormalTextRun SCXW186216175 BCX8\">within 30 calendar days,<\/span><span class=\"NormalTextRun SCXW186216175 BCX8\">\u00a0<\/span><span class=\"NormalTextRun SCXW186216175 BCX8\">the change(s) <\/span><span class=\"NormalTextRun SCXW186216175 BCX8\">should be <\/span><span class=\"NormalTextRun SCXW186216175 BCX8\">submitted<\/span> <span class=\"NormalTextRun SCXW186216175 BCX8\">in an Eligibility Assessment.<\/span><\/li>\n \t<li aria-level=\"2\">If the client has any\u00a0updates to eligibility criteria\u00a0and are not due\u00a0for an assessment, you should submit the change(s) as updates.<\/li>\n \t<li aria-level=\"2\">If you submit both the updates and a new Eligibility Assessment, it will cause a delay as the Provide<sup><span class=\"TextRun SCXW222152273 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW222152273 BCX8\">\u00ae<\/span><\/span><\/sup> system requires any updates to be processed before it will allow completion\/processing of an assessment.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"unified-eligibility\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-unified-eligibility\" aria-controls=\"accordion-content-unified-eligibility\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tUnified Eligibility\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-unified-eligibility\"\n\t\t\t\tid=\"accordion-content-unified-eligibility\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<ol>\n \t<li aria-level=\"1\">\n<h4><strong>What is the definition of Unified Eligibility?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">The process to assess people eligible for all Ryan White HIV\/AIDS Part B (RWHAP B) services including Virginia Medication Assistance Program (VA MAP) through one assessment\/application according to the established VA RWHAP B requirements which includes client access reviews (CARs) in the time frame established by VDH.<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>What are the benefits of Unified Eligibility?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">This policy reduces burden on the clients, the subrecipients, and VDH. Prior to Unified Eligibility, separate eligibility was conducted for RWHAP B services and VA MAP services, which caused many clients to complete assessments up to four times a year.<\/li>\n \t<li aria-level=\"2\">Eligibility assessments are conducted by a contracted RWHAP B agency for eligible clients to access all RWHAP B services, including VA MAP. The VA MAP team reviews assessments for clients requesting medication assistance to determine the appropriate VA MAP service option for the client to access their medication.<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>What is the time frame for Eligibility determination for RWHAP B?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">Subrecipients will conduct full eligibility assessments every 24 months.<\/li>\n \t<li aria-level=\"2\"><span class=\"TextRun SCXW193849085 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentStart SCXW193849085 BCX8\">Subrecipients should conduct client access reviews (CARs) on a periodic basis<\/span><span class=\"NormalTextRun SCXW193849085 BCX8\">, <\/span><span class=\"NormalTextRun SCXW193849085 BCX8\">determined<\/span><span class=\"NormalTextRun SCXW193849085 BCX8\"> by the agency but at least once each year,<\/span><span class=\"NormalTextRun SCXW193849085 BCX8\"> to <\/span><span class=\"NormalTextRun SCXW193849085 BCX8\">i<\/span><span class=\"NormalTextRun SCXW193849085 BCX8\">dentify<\/span> <span class=\"NormalTextRun SCXW193849085 BCX8\">any potential changes that may affect <\/span><span class=\"NormalTextRun SCXW193849085 BCX8\">eligibility, and<\/span><span class=\"NormalTextRun SCXW193849085 BCX8\"> report these changes and any supportive documentation in <\/span><span class=\"NormalTextRun SCXW193849085 BCX8\">the <\/span><span class=\"NormalTextRun SCXW193849085 BCX8\">Provide<\/span><sup><span class=\"NormalTextRun SCXW193849085 BCX8\">\u00ae<\/span><\/sup><span class=\"NormalTextRun SCXW193849085 BCX8\"> data system.<\/span><\/span><span class=\"EOP SCXW193849085 BCX8\" data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>Are there any changes to the VA RWHAP B Eligibility criteria?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">No, clients must still meet the following criteria:\n<ul>\n \t<li aria-level=\"3\"><span class=\"TextRun SCXW98896166 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98896166 BCX8\">HIV positive status<\/span><span class=\"NormalTextRun SCXW98896166 BCX8\">\u00a0<\/span><\/span>\n<ul style=\"list-style-type: disc;\">\n \t<li aria-level=\"3\"><span class=\"TextRun SCXW170599132 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW170599132 BCX8\">Required only once at intake and upload to Provide<span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><\/span> for clients\u2019 <\/span><span class=\"NormalTextRun SCXW170599132 BCX8\">initial<\/span><span class=\"NormalTextRun SCXW170599132 BCX8\"> assessment. Not required for returning RWHAP B clients during reassessment.\u00a0<\/span><\/span><span class=\"EOP SCXW170599132 BCX8\" data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"3\"><span class=\"TextRun SCXW115138550 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW115138550 BCX8\">Virginia <\/span><span class=\"NormalTextRun SCXW115138550 BCX8\">r<\/span><span class=\"NormalTextRun SCXW115138550 BCX8\">esidency<\/span><\/span>\n<ul style=\"list-style-type: disc;\">\n \t<li aria-level=\"3\"><span class=\"TextRun SCXW134158135 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW134158135 BCX8\">Documentation must include client's full legal name<\/span><span class=\"NormalTextRun SCXW134158135 BCX8\">.<\/span><\/span><span class=\"EOP SCXW134158135 BCX8\" data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"3\"><span class=\"TextRun SCXW141015633 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW141015633 BCX8\">Household income equal to or below 500% of the Federal Poverty Level<\/span><\/span>\n<ul style=\"list-style-type: disc;\">\n \t<li aria-level=\"3\"><span class=\"TextRun SCXW243681311 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW243681311 BCX8\">The client must provide documentation on each source of income reported.<\/span><\/span><\/li>\n \t<li aria-level=\"3\"><span class=\"TextRun SCXW238843216 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW238843216 BCX8\">The information in the documents uploaded must match data entered in Provide<span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><\/span> for the calculation of income based on gross income.<\/span><\/span><span class=\"EOP SCXW238843216 BCX8\" data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"3\"><span class=\"TextRun SCXW121240257 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW121240257 BCX8\">Proof of insurance cove<\/span><span class=\"NormalTextRun SCXW121240257 BCX8\">rage<\/span><\/span>\n<ul style=\"list-style-type: disc;\">\n \t<li aria-level=\"3\"><span class=\"TextRun SCXW14670236 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW14670236 BCX8\">Must provide health insurance information to help <\/span><span class=\"NormalTextRun SCXW14670236 BCX8\">determine<\/span><span class=\"NormalTextRun SCXW14670236 BCX8\"> eligibility and payor of last resort<\/span><span class=\"NormalTextRun SCXW14670236 BCX8\">. This includes documentation for client\u2019s participation in medical trials for HIV <\/span><span class=\"NormalTextRun SCXW14670236 BCX8\">treatment<\/span><span class=\"NormalTextRun SCXW14670236 BCX8\">\/management.<\/span><\/span><span class=\"EOP SCXW14670236 BCX8\" data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1}\">\u00a0<\/span><\/li>\n \t<li aria-level=\"3\"><span class=\"TextRun SCXW239309820 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW239309820 BCX8\">Having other coverage does not always prevent a client from getting services if the coverage does not pay for the requested service(s)<\/span><span class=\"NormalTextRun SCXW239309820 BCX8\">.\u00a0<\/span><span class=\"NormalTextRun SCXW239309820 BCX8\">Please note <\/span><span class=\"NormalTextRun SCXW239309820 BCX8\">acceptable supporting documentation<\/span><span class=\"NormalTextRun SCXW239309820 BCX8\"> listed<\/span> <\/span><a class=\"Hyperlink SCXW239309820 BCX8\" href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/10\/2022\/05\/VA-RWHAP-B-Unified-Client-Eligibility-Documentation-checklist_5.2022_FINAL.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW239309820 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun CommentStart SCXW239309820 BCX8\" data-ccp-charstyle=\"Hyperlink\">here<\/span><\/span><\/a><span class=\"TextRun SCXW239309820 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW239309820 BCX8\">.<\/span><\/span><span class=\"EOP SCXW239309820 BCX8\" data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n \t<li><span class=\"TextRun SCXW123514340 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW123514340 BCX8\">Any changes t<\/span><span class=\"NormalTextRun SCXW123514340 BCX8\">o the VA RWHAP B Eligibility criteria will be posted on the website and shared through VDH communications.\u00a0<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n \t<li>\n<h4><strong>What are Client Access Review (CARs)?<\/strong><\/h4>\n<ul>\n \t<li>A periodic check of enrolled RWHAP B clients to identify any potential changes that may affect eligibility. Ideally, CARs can be completed when you have any contact with the clients for service planning, service delivery, phone calls or visits conducted by outreach staff, etc.<\/li>\n \t<li><span class=\"NormalTextRun SCXW31475472 BCX8\">Any changes found during the CAR must be reported into Provide<\/span><span class=\"NormalTextRun SCXW31475472 BCX8\"><sup>\u00ae<\/sup> within 2 days.<\/span><\/li>\n \t<li><span class=\"TextRun SCXW201341952 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW201341952 BCX8\">CARs are <\/span><span class=\"NormalTextRun SCXW201341952 BCX8\">required<\/span><span class=\"NormalTextRun SCXW201341952 BCX8\"> for both case <\/span><span class=\"NormalTextRun SCXW201341952 BCX8\">managed<\/span><span class=\"NormalTextRun SCXW201341952 BCX8\"> and non-case managed clients. <\/span><\/span><span class=\"EOP SCXW201341952 BCX8\" data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n \t<li>\n<h4><strong>What is the difference between case managed clients and not case managed clients?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">Case Managed - Refers to clients assigned to a RWHAP B Medical Case Manager (MCM) or Non-Medical Case Manager (NMCM) to assist with access to services and maintenance of care.<\/li>\n \t<li aria-level=\"2\">Not Case Managed - Refers to clients not currently assigned to any RWHAP B case manager through MCM or NMCM to access RWHAP B services. This client might only receive VA MAP services or decline to receive case management support.<\/li>\n<\/ul>\n<\/li>\n \t<li>\n<h4><strong>How to use Psychosocial Supports for client assessments.<\/strong><\/h4>\n<ul>\n \t<li>For clients that are not assigned to a case manager to access VA RWHAP B services (as explained above), subrecipients will assist the client in completing the eligibility assessment and record the service as a Psychosocial Support service.\u00a0\u00a0Appointments for these can and should be virtual as much as possible.<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>How does Unified Eligibility apply to other Virginia Ryan White Cross-Part funded agencies?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">VA RWHAP B contracts with many agencies that receive other Ryan White cross-part funding including Parts A, C, and D. These agencies can conduct unified eligibility assessments on behalf of their clients.<\/li>\n \t<li aria-level=\"2\">If an agency provides services from Parts A, C, and\/or D and does not contract with Virginia RWHAP B, then the agency will be able to refer clients to a RWHAP B agency to access any Part B services, including ADAP coordinated by the VA MAP.<\/li>\n \t<li aria-level=\"2\"><span class=\"TextRun SCXW261283574 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW261283574 BCX8\">Clients can also contact any contracted RWHAP B agency of their choice to complete their eligibility assessment for Part B services. The VA RWHAP B program will <\/span><span class=\"NormalTextRun SCXW261283574 BCX8\">maintain<\/span><span class=\"NormalTextRun SCXW261283574 BCX8\"> a <\/span><span class=\"NormalTextRun CommentStart SCXW261283574 BCX8\">list of <\/span><\/span><a class=\"Hyperlink SCXW261283574 BCX8\" href=\"https:\/\/vadoh.myresourcedirectory.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW261283574 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW261283574 BCX8\" data-ccp-charstyle=\"Hyperlink\">RWHAP B agencies<\/span><\/span><\/a><span class=\"TextRun SCXW261283574 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW261283574 BCX8\"> that conduct these assessments and share it with stakeholders across the state. The program will share a list directly with the administrative agents and the government co-chairs of each RWHAP A Planning Council, as well as with program staff for RWHAP C agencies that do not receive RWHAP B funding. <\/span><span class=\"NormalTextRun CommentStart SCXW261283574 BCX8\">At this time, agencies solely funded by a RWHAP part that is not Part B will not have access to Provide Enterprise<sup>\u00ae<\/sup> for Virginia.<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>How do I know what agencies are conducting VA RWHAP B Unified Eligibility Assessments?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">To access a list of these contracted agencies please click\u00a0<a href=\"https:\/\/vadoh.myresourcedirectory.com\/index.php?option=com_cpx&amp;common_id=2426&amp;task=search.query&amp;code=LH-6700.6400-040&amp;name=Ryan-White-Part-B-Eligibility-Assessments\">here<\/a> for the VDH Resource Connection website.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"services-entry\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-services-entry\" aria-controls=\"accordion-content-services-entry\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tServices Entry\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-services-entry\"\n\t\t\t\tid=\"accordion-content-services-entry\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<ol>\n \t<li aria-level=\"1\">\n<h4><strong>How can an agency see clients that are also served at another agency?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">Search for the client in the system first.<\/li>\n \t<li aria-level=\"2\">If the client is not found, you need to register the client.<\/li>\n \t<li aria-level=\"2\">Once you register the client and you click to process the registration, you will get a message that says that while the client exists, your agency does not have permission to view the client.<\/li>\n \t<li aria-level=\"2\">There is an option to request access to the client and then the request comes to VDH for approval.<\/li>\n \t<li aria-level=\"2\">Once VDH approves the request, your agency will be able to view the client in Provide<sup><span class=\"NormalTextRun SCXW48762443 BCX8\">\u00ae<\/span><\/sup><span class=\"NormalTextRun SCXW48762443 BCX8\">.<\/span><\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>Can agencies that use proprietary software have 3rd party companies submit their RWHAP B services and client data in Provide<span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><\/span>?<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">If agencies are using CAREWare (which is free from HRSA), they will be able to export their RWHAP data into Provide<span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><\/span>. Virginia's Insurance Benefits Manager (Benalytics) and Pharmacy Benefits Manager (PBM) can export data into Provide<span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><\/span>. No other proprietary software will have the ability to import in or export data from Provide<span class=\"TextRun SCXW130657029 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><sup><span class=\"NormalTextRun SCXW130657029 BCX8\">\u00ae<\/span><\/sup><\/span> for Virginia.<\/li>\n<\/ul>\n<\/li>\n \t<li aria-level=\"1\">\n<h4><strong>When I go to enter a transportation unit for a gas card, the system automatically calculates the units based on unit cost. For example, if we provide a $20 fuel card for a return trip, it only calculates one unit (instead of two).<\/strong><\/h4>\n<ul>\n \t<li aria-level=\"2\">When entering cost, make the cost match the units. So, in this example, if you give one card for 2 units, make the unit cost $10.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"resources\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-resources\" aria-controls=\"accordion-content-resources\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tResources\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-resources\"\n\t\t\t\tid=\"accordion-content-resources\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<ul>\n \t<li><a href=\"https:\/\/www.vdh.virginia.gov\/disease-prevention\/ddp-provide-system\/\">VDH Provide Website<\/a><\/li>\n \t<li><a href=\"https:\/\/provideenterprise.com\/va\/training\/allusers\/\">VA Provide Training Videos<\/a><\/li>\n \t<li><b>User Guides: <\/b>They are located on the\u00a0<a href=\"https:\/\/www.vdh.virginia.gov\/disease-prevention\/ddp-provide-system\/\">VDH Provide Website<\/a> below User Manuals. They are also located in the Provide<sup><span class=\"TextRun SCXW234568006 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW234568006 BCX8\">\u00ae<\/span><\/span><\/sup> System:\n<ul>\n \t<li>Go to \u201cView\u201d &gt;Reference &gt; Documentation &gt; Manuals<\/li>\n<\/ul>\n<\/li>\n \t<li><strong>Unified Eligibility Policies and Procedures:<\/strong>\u00a0To access the policy and procedure, a list of agencies that can conduct these client assessments, and other documentation related to VA RWHAP B Unified Eligibility for clients, please use this link to the <a href=\"https:\/\/www.vdh.virginia.gov\/disease-prevention\/disease-prevention\/hiv-care-services\/\">Virginia HIV Care Services<\/a> webpage.<\/li>\n<\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Data System for DDP HIV Care and Prevention Data Frequently Asked Questions (FAQs) Data System for DDP HIV Care and Prevention Data In September of 2021, VDH launched a data system for HIV Care and Prevention data collection and reporting called Virginia Provide\u00ae Enterprise (VA Provide\u00ae). The new system replaced most data entry into the [&hellip;]<\/p>\n","protected":false},"author":274,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"tags":[],"class_list":["post-10258","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DDP Provide System - Disease Prevention<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vdh.virginia.gov\/disease-prevention\/ddp-provide-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DDP Provide System - Disease Prevention\" \/>\n<meta property=\"og:description\" content=\"Data System for DDP HIV Care and Prevention Data Frequently Asked Questions (FAQs) Data System for DDP HIV Care and Prevention Data In September of 2021, VDH launched a data system for HIV Care and Prevention data collection and reporting called Virginia Provide\u00ae Enterprise (VA Provide\u00ae). The new system replaced most data entry into the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vdh.virginia.gov\/disease-prevention\/ddp-provide-system\/\" \/>\n<meta property=\"og:site_name\" content=\"Disease Prevention\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-17T19:39:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"14 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/disease-prevention\\\/ddp-provide-system\\\/\",\"url\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/disease-prevention\\\/ddp-provide-system\\\/\",\"name\":\"DDP Provide System - Disease Prevention\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/disease-prevention\\\/#website\"},\"datePublished\":\"2022-01-24T23:03:41+00:00\",\"dateModified\":\"2025-09-17T19:39:29+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/disease-prevention\\\/ddp-provide-system\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.vdh.virginia.gov\\\/disease-prevention\\\/ddp-provide-system\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/disease-prevention\\\/ddp-provide-system\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/disease-prevention\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"DDP Provide System\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/disease-prevention\\\/#website\",\"url\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/disease-prevention\\\/\",\"name\":\"Disease Prevention\",\"description\":\"A Division of the Office of Epidemiology\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/disease-prevention\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"DDP Provide System - Disease Prevention","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.vdh.virginia.gov\/disease-prevention\/ddp-provide-system\/","og_locale":"en_US","og_type":"article","og_title":"DDP Provide System - Disease Prevention","og_description":"Data System for DDP HIV Care and Prevention Data Frequently Asked Questions (FAQs) Data System for DDP HIV Care and Prevention Data In September of 2021, VDH launched a data system for HIV Care and Prevention data collection and reporting called Virginia Provide\u00ae Enterprise (VA Provide\u00ae). 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